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01 Santander Group (Global)
Business model and strategy
2022 results: Santander Group
2022 Overview
Highlights 2022
Core policies that integrate ESG criteria into our business model
02 Messages from Management
Letter from the CEO of Grupo Financiero Santander Mexico
Letter from the Chairwoman of the Board of Directors of Santander Mexico
03 Santander Mexico
Our Institution
Corporate Culture
04 Our Responsible
Banking Strategy
Our Responsible Banking Agenda
Advances in Our Public Commitments
Responsible Banking Governance
Contributions to the Sustainable Development Goals (SDG)
Awards and Certifications
Partnerships for Promote Our Agenda
05 Environmental Footprint
Portfolio Alignment to Achieve Net Zero by 2050
Sustainable Financing and ESG Product Design
Environmental, Social and Climate Change Assessment
Internal Environmental Management
06 Personal Growth and Wellness
Driving Our Team
Customer Experience and Satisfaction
Digital Transformation
Financial Inclusion and Empowerment
Community Investment
Higher Education Support
07 Corporate Governance
Governance Structure
Committees of the Board of Directors
Risk Management
Business Ethics and Transparency
Privacy, Data Protection and Cybersecurity
Responsible Procurement
08 About this Report
Materiality
Stakeholder Relations
Report history
09 Our performance in numbers
10 Methodological agreement index
Sustainability Accounting Standards Board (SASB)
Global Reporting Initiative (GRI)
Appendices
Verification Letter
Personal Growth and Wellness
Driving Our Team
Customer Experience and Satisfaction
Digital Transformation
Financial Inclusion and Empowerment
Community Investment
Higher Education Support
